Spacehills Casino Privacy Policy
This Privacy Policy explains how Spacehills collects, uses and protects the personal information we hold about you. We take your privacy seriously and set out below the types of data we gather, why we use it, how we keep it secure and the choices and rights you have in relation to that information when using our online casino services in Great Britain.
Types of data we collect
Personal data
When you register an account we collect personal details such as your full name, date of birth, residential address, email address and phone number. We also keep identity documents provided for verification, and any correspondence you send to our support team.
Technical data
Technical data includes IP address, device identifiers, browser type, operating system, location data inferred from your device and usage logs. This helps us provide and secure the service, detect fraud and improve site performance.
Transactional data
We record account activity and transactional information such as deposits, withdrawals, bets, wins and losses, payment method details, and any bonuses used. Where required, we may also process information about the source of funds for compliance checks.
How we use your information
We use your data to operate your account, process payments, verify your identity, provide customer support, enforce our terms and prevent fraud and money laundering. We also use aggregate, anonymised information to monitor and improve our services. We do not use your data for purposes beyond those you would reasonably expect without your consent.
Data protection practices
We apply reasonable technical and organisational measures to protect your information, including encryption of data in transit and access controls on stored data. Access to personal data is restricted to authorised staff and trusted third parties who perform services on our behalf. We retain personal data only for as long as necessary to fulfil the purposes set out in this policy or to meet legal obligations.
Cookies and tracking technologies
We use cookies and similar tracking technologies to remember preferences, log you in securely, measure site usage and provide targeted, non-intrusive features. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality. Third-party analytics and advertising partners may also set cookies when you visit our site.
User rights
You have rights over your personal data, including the right to request access, correction, restriction of processing and to object to certain uses. You may also request a copy of the personal data we hold about you in a commonly used format where applicable. We will respond to requests in line with applicable data protection law.
Access, correction and deletion of data
If you need to view or correct your details, log in to your account and update your profile where possible, or contact our support team. You may request deletion of your account and personal data, subject to retention where needed to meet legal or regulatory obligations or to resolve disputes.
Information sharing and third parties
We share data with payment processors, identity verification and fraud prevention providers, analytics partners and other service providers who act on our behalf. We may also disclose information where required by law or to comply with a valid request from a competent authority. We require third parties to protect your information and to process it only for the purposes we specify.
Privacy policy updates
We may update this policy from time to time. Material changes will be notified via the website or by email where appropriate. We recommend you review this page periodically to stay informed about how we protect your privacy.